I Received the Wrong Item or My Order Is Missing SomethingUpdated 2 months ago

What You Need to Know

We’re so sorry if your order wasn’t quite right. Occasionally, a mistake can happen during packing or shipping, and an item may be missing or incorrect.

What You Can Do

• Check your order confirmation email: Make sure the items you ordered are listed correctly.

• Double-check your package and mailbox: Sometimes smaller items can be tucked away in the packaging, or separate items may be placed in the mailbox.

What to Do Next

If something is still missing or incorrect, please contact us with your order details. Once we have the information, we’ll process a replacement right away so you receive the correct items as quickly as possible.

Our Promise

We know this can be frustrating, and we’re committed to making it right. If you ever need further support, our team is here to help.